We are listening and changing for the better. Here are some of our key facts and figures.

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Our approach

  • Sustainable Banking at RBS

    Sustainable Banking We are building a more sustainable bank; a more responsible company, doing business in a more sustainable way.
  • Customer focused

    Customer focused We have a simple purpose to serve customers well. This is at the core of our ambition to be number one for customer service, trust and advocacy.
  • Responsible business

    Serving society To meet our wider societal obligations we must continue to manage our operational impacts, and contribute towards more sustainable growth.
  • Working at RBS

    Our colleagues Building an engaged, healthy and inclusive workforce is crucial to our strategy.

Case studies

Telling our story of building a sustainable bank through the successes and experiences of our customers.

Awards and benchmarks

The selection of awards, recognition and benchmarks reinforce that we are determined to make a difference for our customers, businesses, communities and the environment.

Latest sustainability news

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