Sustainability

Fair banking

We helped 18,000 first-time buyers into new homes in the UK

We served more than 400 communities using our 21 mobile branches

Find out more about Fair Banking >

Supporting enterprise

We provided over 40p in every £1 lent to UK small and
medium-sized businesses

We opened over 119,000 new start-up accounts in the UK

Find out more about Supporting enterprise >

Employee engagement

We gave nearly 56,000 employees over 235,000 hours off work to volunteer in their community

We recruited over 8,000 16-24 year olds across the Group

Find out more about Employee engagement >

Safety and security

Our reportable injury rate has fallen by 43%

Our free online protection software has been downloaded over 6.4 million times

Find out more about Safety and security >

Citizenship and environment

We invested £72 million in the communities we operate in

We lent more than two-thirds of our energy project finance in the UK to renewables

Find out more about Citizenship and environment >

Sustainability news

Articles

Green grows the market

11 May 2012 |  no comments  | 

Sittingbourne pupils show they're the business

08 May 2012 |  no comments  | 


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Fair banking

Fair banking

Fair banking means getting it right for our customers. This theme covers what we are doing to ensure we meet this commitment.

Supporting enterprise

Supporting enterprise

One of the most important roles of the financial services sector is to support the growth of the economy and job creation.

Employee engagement

Employee engagement

Employee engagement is about how we engage, motivate and support our people. We focus on issues such as diversity, training, reward and community involvement.

Safety and security

Safety and security

The safety and security of our customers’ money and information, and that of our staff is a key responsibility of the Group.

Citizenship and environment

Citizenship and environment

As a global organisation we have to manage our broader economic, social and environmental impacts.

Governance, reporting and engagement

Governance, reporting and engagement

Sustainability means focusing on our customers needs, operating with integrity and openness and playing our part to address society's challenges.

Community programmes

Community programmes

We want to have a positive impact in the communities we operate in.