Ross McEwan's response to systems failure
"For decades, RBS failed to invest properly in its systems. We need to put our customers' needs at the centre of all we do. It will take time, but we are investing heavily in building IT systems our customers can rely on.
"I'm sorry for the inconvenience we caused our customers. We know we have to do better. I will be outlining plans in the New Year for making RBS the bank that our customers and the UK need it to be. This will include an outline of where we intend to invest for the future."
For help with any problems
Call 0800 151 0405 or 03457 242 424
RBS Support Centre
Call 0800 151 0404 or 03457 888 444
NatWest Support Centre
Ulster Bank, ROI
Call 1800 303 004
Ulster Bank, Republic of Ireland Support Centre
Ulster Bank, Northern Ireland
Call 0800 046 6486
Ulster Bank, Northern Ireland Support Centre
UK job creation continued in the three months to February with almost a quarter of a million more people in work. A second month of zero inflation also supported a respectable rise in price-adjusted pay. Yet weak price growth across most of the advanced economies is mainly due to lower oil prices and the cause of that is partly weak global demand. Hardly encouraging.
All news and opinion