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Media contacts
Group Media Relations
The Group Media Relations team are the primary spokespeople for RBS, and deal with Group reputational issues, governance and financial results.
Please contact the Group Media Relations team on: +44 131 523 4205.
Office hours
The media relations team are available from 08:30 to 18:00 (UK time), Monday to Friday. Please refer to the contacts below.
| Name | Role |
|---|---|
| Jason Knauf | Head of Group Media Relations |
| Michael Strachan | Deputy Head of Group Media Relations |
| Linda Harper | Media Relations Manager |
| David Gaffney | Media Relations Manager |
| Sarah Elliott | Media Relations Assistant |
UK Retail and Corporate Media Relations
UK Retail
| Name | Role | Phone |
|---|---|---|
| Dan Lambert | Head of UK Retail, Corporate and Regional Media | +44 20 7672 1960 |
| Kath Allen | Media Relations Manager | +44 20 7672 1926 |
| Amy Pickerill | Media Relations Manager | +44 20 7672 1936 |
| Grant McDonald | Media Relations Manager | +44 20 7672 2978 |
| Nicky Harris | Media Relations Manager | +44 77333 02871 |
The UK Retail Media team each has a dedicated local media specialist who is an expert in local issues.
| Name | Role | Phone |
|---|---|---|
| Jill Vinnicombe | Media Relations Manager, North England | +44 1274 565227 |
| Nigel Meffen | Media Relations Manager, Central England | +44 7799 470023 |
| Omar Mohammed | Media Relations Manager, Scotland | +44 131 523 4801 |
| Matt Evans | Media Relations Manager, London | +44 7770 701830 |
Corporate
| Name | Role | Phone |
|---|---|---|
| Erfan Hussain | Deputy Head of Corporate Media Relations | +44 20 7672 1913 |
| Anna Stephens | Media Relations Manager | +44 131 626 4139 |
| Nigel Owen | Media Relations Manager | +44 20 7672 1932 |
The Corporate Media team each has a dedicated local media specialist who is an expert in local issues.
| Name | Role | Phone |
|---|---|---|
| Nigel Meffen | Media Relations Manager, Central England | +44 7799 470023 |
| Omar Mohammed | Media Relations Manager, Scotland | +44 131 523 4801 |
| Matt Evans | Media Relations Manager, London | +44 7770 701830 |
| Zoe Martin | Media Relations Manager, South England | +44 7899 062129 |
Markets & International Banking
The Markets & International Banking Media Team are the spokespeople for the RBS Group's investment banking operation.
| Name | Role | Phone |
|---|---|---|
| Sarah Small | Head of Media Relations | +44 20 7085 5712 |
| Rebecca Nelson | Senior Media Relations Manager | +44 20 7085 7771 |
| Adam Durchslag | Media Relations Manager | +44 20 3361 9613 |
| Aoife Reynolds | Media Relations Manager | +44 20 3361 1588 |
| Anita Berthier | Media Relations Manager | +44 20 7678 0669 |
Out-of-hours enquiries
(after 18:00 until 08:30 UK time) for the teams:
- Group Media Relations
- UK Retail and Corporate Media Relations
- Markets & International Banking.
Please call the duty press officer on +44 131 523 4205 or +44 7785 738765
Coutts & Co.
| Name | Role | Phone |
|---|---|---|
| Susan Tether | Head of Corporate Communications, PR & Activation | +44 20 7957 2605 |
| Caroline Wells | Associate Director | +44 20 7753 1749 |
| Nick Gill | Head of Coutts UK Press Office | +44 20 7957 2427 |
| Maria Shum | Media Relations Manager | +44 20 7753 1255 |
| Jo Thorne | Media Relations Manager | +44 20 7957 2650 |
The Coutts team is responsible for protecting and enhancing the Coutts brand with the national and regional media.
Regional Markets, RBS Asia Pacific
Regional Markets, Asia Pacific media team are the primary spokespeople for RBS in region, across all Global Banking & Market businesses as well as corporate issues.
| Name | Role | Phone |
|---|---|---|
| Yuk Min Hui | Public Relations Manager, Marketing & Communication, Asia Pacific | +852 3961 3354 |
| Lisa Irvine | Media Relations Manager, Marketing & Communication, Asia Pacific | +852 3961 3351 |
Regional Markets, RBS Americas
Regional Markets, RBS Americas media team is the point of contact for calls relating to the Group's America's operations, including Citizens Financial Group.
| Name | Role | Phone |
|---|---|---|
| Barbara Cottam | Director of Corporate Affairs - Citizens | +1 401 456 7849 |
| Ed Canaday | Head of PR | +1 203 897 1425 |
| Pholida Phengsomphone | Media Relations Manager | +1 203 897 3350 |
Ulster Bank
Ulster Bank media team inform the public via the media about Ulster Bank Group across the island of Ireland through a variety of media outlets. They communicate with national & regional media, handling queries relating to all the various business divisions of Ulster Bank Group.
| Name | Role | Phone |
|---|---|---|
| Orla Bird | Head of Media Relations & Public Affairs | +353 1 608 5777 / +353 87 974 6125 |
| Debbie McCaughey | Senior Media Manager - Island of Ireland | +353 1 6084344 / +353 87 654 9480 |
| Naomi Steen | Media Manager - Republic of Ireland | +353 1 6084576 / +353 87 069 2819 |
| Gillian Orr | Media Relations - Northern Ireland | +44 28 9027 6024 / +44 7990568452 |
| Teri Kelly | Media Manager | +353 1 608 5789 / +353 877462043 |
Direct Line Group
The Direct Line Group press office handles media queries for the Direct Line Group brands: Direct Line, Churchill, Green Flag, Privilege, NIG, TRACKER and UKI Partnerships.
| Name | Role | Phone |
|---|---|---|
| Frances Browning | Head of External Communications | +44 20 8290 3055 |
| Jennifer Thomas | Head of Press Office | +44 20 8285 8865 |
| Matthew Dransfield | Head of Corporate Communications | +44 20 8285 3726 |
Need something else?
The Media Teams can only deal with enquiries from journalists. If you have a general inquiry you can contact the main head office switchboard on 0131 556 8555 or see our frequently asked questions.