Media contacts
Group Media Relations
The Group Media Relations team are the primary spokespeople for RBS, and deal with Group reputational issues, governance and financial results. A full list of Group Media Relations managers, broken down by division, can be found below.
Journalists calling out of office hours with an urgent query for Group Media Relations, UK Retail and Corporate Media Relations, or Markets & International Banking should call +44 131 523 4205
The Media Teams can only deal with enquiries from journalists. Customers should contact our general switchboard on 0131 556 8555, or see Customer contacts and frequently asked questions. The Group Media Relations team do not have access to personal account details.
| Name | Phone |
|---|---|
Jason Knauf |
+44 131 523 4414 |
| Michael Strachan Deputy Head of Group Media Relations |
+44 131 626 3997 |
| Linda Harper Media Relations Manager |
+44 131 525 0382 |
| David Gaffney Media Relations Manager |
+44 131 5235659 |
| Amy Pickerill Media Relations Manager |
+44 207 6721936 |
| Debbie Phillips Media Relations Manager |
+44 131 523 4205 |
UK Retail and Corporate Media Relations
UK Retail
| Name | Phone |
|---|---|
| Grant McDonald Media Relations Manager |
+44 20 7672 2978 |
| Sarah Bundock Media Relations Manager |
+44 7768 230976 |
| Lisa Irvine Media Relations Manager |
+44 131 626 6945 |
| Sarah Binnie Media Relations Manager |
+44 131 626 6964 |
Corporate
| Name | Phone |
|---|---|
Erfan Hussain |
+44 20 7672 1913 |
Nigel Owen |
+44 20 7672 1932 |
UK Regions
| Name | Phone |
|---|---|
| Matthew Evans Media Relations Manager |
+44 20 7672 3804 |
| Nicky Harris Media Relations Manager |
+44 207 672 3871 |
Markets & International Banking
The Markets & International Banking Media Team are the spokespeople for the RBS Group's investment banking operation.
| Name | Phone |
|---|---|
| Sarah Small Head of Media Relations |
+44 20 7085 5712 |
| Rebecca Nelson Senior Media Relations Manager |
+44 20 7085 7771 |
| Adam Durchslag Media Relations Manager |
+44 20 3361 9613 |
| Aoife Reynolds Media Relations Manager |
+44 20 3361 1588 |
| Anita Berthier Media Relations Manager |
+44 20 7678 0669 |
Coutts & Co.
| Name | Phone |
|---|---|
| Susan Tether Managing Director, PR & Activation |
+44 20 7957 2605 |
| Caroline Wells Director |
+44 20 7753 1749 |
| Maria Shum Media Relations Manager |
+44 20 7753 1255 |
| Jo Thorne Media Relations Manager |
+44 20 7957 2650 |
| Olivia Phillips Director (International media relations) |
+44 20 7753 1170 |
The Coutts team is responsible for protecting and enhancing the Coutts brand with the national, regional and international media (in key geographies).
Regional Markets, RBS Asia Pacific
Regional Markets, Asia Pacific media team are the primary spokespeople for RBS in region, across all Global Banking & Market businesses as well as corporate issues.
| Name | Phone |
|---|---|
| Yuk Min Hui Public Relations Manager, Marketing & Communication, Asia Pacific |
+852 3961 3354 |
Regional Markets, RBS Americas
Regional Markets, RBS Americas media team is the point of contact for calls relating to the Group's America's operations, including Citizens Financial Group.
| Name | Phone |
|---|---|
| Ed Canaday Head of PR |
+1 203 897 1425 |
Ulster Bank
Ulster Bank media team inform the public via the media about Ulster Bank Group across the island of Ireland through a variety of media outlets. They communicate with national & regional media, handling queries relating to all the various business divisions of Ulster Bank Group.
| Name | Phone |
|---|---|
| Orla Bird Head of Media Relations & Public Affairs |
+353 1 608 5777 / +353 87 974 6125 |
| Debbie McCaughey Senior Media Manager - Island of Ireland |
+353 1 6084344 / +353 87 654 9480 |
| Naomi Steen Media Manager - Republic of Ireland |
+353 1 6084576 / +353 87 069 2819 |
| Gillian Orr Media Relations - Northern Ireland |
+44 28 9027 6024 / +44 7990568452 |
| Teri Kelly Media Manager |
+353 1 608 5789 / +353 877462043 |
Direct Line Group
The Direct Line Group press office handles media queries for the Direct Line Group brands: Direct Line, Churchill, Green Flag, Privilege, NIG, TRACKER and UKI Partnerships.
| Name | Phone |
|---|---|
| Frances Browning Head of External Communications |
+44 20 8290 3055 |
| Jennifer Thomas Head of Press Office |
+44 20 8285 8865 |
| Matthew Dransfield Head of Corporate Communications |
+44 20 8285 3726 |