Media contacts


RBS Media Relations

The RBS Media Relations teams are the primary spokespeople for RBS. We provide a 24hour service to journalists. Journalists calling out of office hours with an urgent query for the Media Relations team should call +44 (0)131 523 4205

A full list of media contacts, broken down by business, can be found below. The media team can only deal with enquiries from journalists. Customers should contact our general switchboard on 0131 556 8555, or see Customer contacts and frequently asked questions.

Name                    Phone
Chris Turner
Director of Media Relations
  +44 20 7672 4515

RBS Media desk

The RBS media desk deals with reputational media issues affecting the bank as well as the key events in the calendar including financial reporting, regulatory announcements and general press issues across the bank.  

Name Phone
Linda Harper
Head of RBS Media Desk  
 +44 131 525 0382
James Abbott
Media Relations Manager
 +44 131 523 4205
Andrew Horne
Media Relations Manager
 +44 20 7672 1981

UK Personal & Business Banking Media Desk 

The Personal & Business Banking Media desk deals with all enquiries relating to individual customers, and personal banking products for RBS and NatWest.

Name Phone
Lisa Williams
Head of Personal Banking Media Desk 
+44 131 626 3134
Sean Palmer
Personal Banking Media Relations Manager
 +44 20 7672 2045
Andrew Neilson
Personal Banking Media Relations Manager
 +44 131 626 1839

Commercial & Private Banking Media Desk

The Commercial Media desk deals with all enquiries relating to commercial and mid-corporate business customers.

Name Phone
Sarah Hinton-Smith
Head of Commercial & Private Media Desk
+44 20 7672 3404
Sophie Kydd
Media Relations Manager
+44 20 7672 1692
Ben Jun-tai
Media Relations Manager
+44 20 7672 2127

Corporate & Institutional Banking 

The Corporate & Institutional Banking Media Team are the spokespeople for our wholesale banking business serving large corporate and institutional clients trading around the world.

Name Phone
Sarah Hinton-Smith
Head of Corporate & Institutional Banking Media Desk
+44 20 7672 3404
Adam Durchslag
Media Relations Manager
+44 20 7672 1912
Calum Grant
Media Relations Manager
+44  20 7672 4970

Campaigns

The Media Campaigns desk deals with longer-term projects, events, visits and proactive initiatives across the bank.  

Name Phone
Amy Pickerill
Head of Media Campaigns
+44 20 7672 1936
Debbie Phillips
Media Campaigns Manager
 +44 20 7672 2978
Jonathan Rennie
Regional PR Manager, Scotland
 +44 131 626 3505
Jason Dempsey
Regional PR Manager, London & South East
 +44 7825 724148
Karl Blockwell
Regional PR Manager, South West & Wales  
  +44  7342 075330
Kate Visser
Regional PR Manager, North
  +44 7717 766239

Coutts

The Coutts team is responsible for protecting and enhancing the Coutts brand with the national, regional and international media in which Coutts operates. 

Name Phone
Sarah Hinton-Smith
Head of Commercial & Private Media Desk
+44 20 7672 3404
Joanna Thorne
Media Relations Manager
+44 055 1657 7725
Maria Shum
Media Relations Manager
+44 020 7626 1514

Ulster Bank

Ulster Bank media team deal with media enquiries relating to all the various business divisions of Ulster Bank across the island of Ireland.

Name Phone
Pauline Dooley
Senior Media Relations Manager
+353  1 884 7032
Niall Caldwell
Media Relations Consultant
+44 289 027 6845
Naomi Steen
Media Relations Manager
+353 1 608 4576

RBS APAC

Asia Pacific media team are the primary spokespeople for RBS in region

Name Phone
Ronald Wong
Head of Communication & Marketing Asia Pacific
+852 2966 2450