Sale of selected Branches

The Sale of RBS branches in England and Wales and NatWest branches in Scotland

The Royal Bank of Scotland Group has recently announced the sale to Santander of RBS branches in England and Wales and the NatWest branch network in Scotland.

The sale includes the following accounts linked to these branches:

  • Our personal, including private banking, customers
  • Our business and commercial customers

In addition a relatively small number of mid-corporate customers across the UK will be included.

The sale is in line with the agreement reached with the European Commission at the end of last year and is subject to regulatory approval and other conditions.

For those customers affected, there will be no immediate change. They are still customers of The Royal Bank of Scotland Group and do not need to take any action at this time.

We expect the sale to take around 12 to 18 months to complete and customers can continue to use their local branches and existing products and services as they do now. When the sale is completed, the branches and any accounts included in the sale, will transfer to Santander.

Santander is one of the world's largest financial services companies and a member of the Financial Services Compensation Scheme. We will be working closely with them to ensure a smooth transition and we will let customers know of any changes that might affect them well in advance.

In the meantime, it is very much a case of business as usual.

We are committed to keeping customers fully informed at all times about the sale and what it might mean to them in the future. We are writing to all those customers affected and a helpline is available for personal and business customers.

Find out more about the RBS England and Wales branch sale
Find out more about the NatWest Scotland branch sale