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Hints and Tips

Applying for a role is always easier if you're well prepared. Get informed about our recruitment process, find out how to make the most of your CV/resume and learn some interview preparation techniques.

  1. The Recruitment Process
  2. Applying
  3. Interviews
  4. Assessment Centres

We're interested in attracting and hiring the very best people in the market. We understand the integral role you play in our continued success. We're committed to providing you with a candidate experience that is robust, transparent and gives you the power to make choices.

A two way process

We want to make sure the hiring process works for you, as well as for us. We'll give you all the information and support you need to demonstrate your experience and capabilities and to help you make the right career decision.Your selection experience will vary based on the role you have applied for but will typically include the following stages:

Application stage

Whether you apply directly to us through our careers website or through our staff referral scheme, we'll ask you for some background information - this usually involves completing an application form or submitting a CV/resume.

For some roles, you will need to complete an online application form and then be directed straight through to an online assessment process.

For other roles, once we have reviewed your CV/resume and established there is a good fit between your background and the 'essentials' we are looking for, you will hear from our recruitment team.

The team will tell you what to expect next, share information about what it's like to work here and answer any questions you might have.

For some roles, you may also have an initial phone interview. This helps us assess your skills, background and experience so we can decide if we should invite you to the next stage of the hiring process. Phone interviews usually take about 30 to 40 minutes.

Interview stage

Interviews are usually conducted face-to-face in our offices with one of our recruiters or a line manager. The process and questions will vary based on the role you have applied for, but may explore:

  • Your behavioural abilities (we call these 'competencies')
  • Your technical skills and background (based on your qualifications and/or relevant work experience)
  • Your reasons for wanting to work for us

We'll make sure you are fully briefed on what to expect from the interview process and what we are looking for.

Further selection stages

The next stages will vary based on the role you have applied for. In some cases a face to face interview will be the final stage in the process. In other cases, you may attend additional interviews, complete further individual assessment exercises or join us at an assessment centre.

Making the offer

Assuming everything has gone well for both of us, we will make you an offer. This is a very important part of the overall process. Your recruiter or RBS contact will help answer any questions and support you with any of the practicalities involved in confirming your offer, such as our pre-employment screening process.

If you decide to apply, good luck with your application.