Helping a customer buy and own a home is one of the most significant things we can do for them.
Additionally, supporting our customers if they have trouble paying can make a significant difference to their lives.
This page will be updated shortly. Please see our 2023 Annual Report and Accounts (PDF 20MB), our 2023 Environmental, Social and Governance Disclosures Report (PDF 9MB) and our 2023 Climate-related Disclosures Report (PDF 10MB) for the latest announcements.
Read more about our aim to champion the potential of people and families at every stage of their lives.
Read more about how we aim to make our banking more accessible for all our customers.
Read more about how we measure customer satisfaction and act upon the feedback.