Wellbeing is key to making the bank a great place to work. It’s closely aligned with Our Values, Our Ambition and helps our colleagues bring the best of themselves to work. With full senior executive support, we’ve rolled out our programme across four main pillars: Physical, Mental, Financial and Social Wellbeing.
In 2018 our wellbeing engagement scores increased again and we continue to build our wellbeing programme by offering support, resources, personal stories and engaging tools.
Here’s how we helped our colleagues stay well:
Over 9,000 colleagues actively participated in our global digital wellbeing platform, which is designed to support and encourage personal wellbeing goals. More than 22,000 personal health checks were carried out through the health kiosks we set up in our main locations.
We continued to promote our mental health support and resources including mindfulness and our mental health toolkit. This remains part of our support for Time to Change (the UK’s biggest programme to challenge mental health stigma), which we have supported since 2014.
Our Workplace Wellbeing Group has c. 26,000 members and in 2018 we ran our second Mental Health Awareness campaigns to support Mental Health Awareness week in May and World Mental Health Day in October. We also hosted our second Mental Health Conference in Edinburgh and were joined by colleagues, customers and those with a passion for moving the mental health agenda forward. Through our campaigns, many of our colleagues shared their personal stories and experiences and we continue to see our managers complete our Mental Health Awareness training. Now, they are better at spotting signs of mental health issues at work and giving support to the colleagues and customers who need it.
We have also continued to see a high number of colleagues using our Employee Assistance Programme, which supports them in with dealing with change and building resilience.
Our financial wellbeing initiatives are now well established and continuing to build momentum, through Money & Me workshops for colleagues. Through our engagement strategy we are encouraging colleagues to save well and be proactive.
Through our Great Place to Work and Do Good Feel Good campaigns we continue to promote healthy wellbeing by supporting our communities, charity involvement and volunteering.
To help our colleagues develop a healthy work-life balance, to create an inclusive, flexible working culture and to help us focus on our customers’ needs, we offer choice in working locations and working patterns -
- Support and guidance is offered to all colleagues through a web portal
- We set up a number of ‘spoke sites’ across the country making it easier for colleagues to work closer to home and closer to customers