Our commitment to rebuilding our reputation and earning our customers’ trust remains unchanged and while the bank continues to face challenges, we are now building a more sustainable bank, a more responsible company - doing business in a more sustainable way.
The Sustainable Banking Committee plays an important role on behalf of the Board in considering the long term challenges RBS will face, and how we can be proactive in tackling those as well as meeting the ambition to be number 1 for customer service, trust and advocacy.
The Committee has retained its forward looking, strategic outlook focusing on its priorities of culture, people, customers, brand & communications and environmental, social and ethical issues.
Details of the Committee's recent progress can be found in the 2017 Annual Report & Accounts.
To get an objective external view on our progress, the Sustainable Banking Committee continues to run a proactive engagement programme, to which we invite external stakeholders to meet with, and challenge, the most senior decision makers in RBS. These sessions offer insights that shape future policies, influence strategic priorities and inform decision making – they are a great opportunity to listen and learn.
I also had the pleasure of hosting a regional shareholder event which provided the opportunity to share our priorities and answer questions on the progress we are making.
Through oversight, support and challenge, the Committee hopes to further embed sustainable banking across the organisation and make it even more central to the way we do business every day. This process will be helped by our continued move towards integrated reporting. I hope you enjoy finding out more about the links between our financial and non-financial performance on these pages and within our Strategic Report.
Penny Hughes, Chairman of the Sustainable Banking Committee