NatWest CEO of Personal and Business Banking, Les Matheson, launched the Little Book of Big Scams today at NatWest’s flagship Norwich branch. The book, compiled in partnership with the Metropolitan Police, highlights the most common scams that customers fall for and provides simple tips on how they can protect themselves. Furthermore for customers who are victims of fraud, the book provides advice on the best course of action to report and remedy the situation.
The book shows that the types of scams that customers are experiencing range from face-to-face fraud to those carried out anonymously by someone online. The most common scams include romance fraud, recruitment fraud, holiday fraud and ticketing fraud.
Detective Chief Superintendent Michael Gallagher from the Metropolitan Police said: “Financial fraud and online crime is believed to cost the UK £2 million every day and every year the allegations are increasing in number. Your personal data, even just your name, birthday and address can be used by fraudsters to commit a range of frauds and leave you out of pocket. We hope that this book will help increase the British public’s awareness of potential scams and avoid any financial loss.”
NatWest’s Les Matheson said: “Keeping our customers safe and secure is a priority for the bank, and we are committed to helping our customers and communities protect themselves from scams and the fear of being scammed. We believe that prevention through education is key, and so we’re delighted to be working with the Metropolitan Police on this informative guide.
“This book and our plan to provide Friends Against Scams Training to one million people across the UK by 2020 will help customers and non-customers to spot a scam and empower them to help prevent relatives, neighbours and friends from becoming victims.”
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