NatWest launches credit card designed for blind and partially sighted


NatWest launches credit card designed for blind and partially sighted

The new credit cards are the first to be accredited by Royal National Institute of Blind People (RNIB).

 

The RNIB-approved credit cards launched by NatWest have a notch cut out on the right hand side to help visually impaired customers insert them into ATMs and PIN pads the right way. The reverse of the card has also been adapted to the needs of partially sighted, with the telephone numbers placed where no embossing will be and the font increased by more than 50% to make it easier to read.

The new cards also have tactile markings to help customers identify them in their wallet. This feature is the same as on the RNIB-accredited debit and savings account cards which the bank introduced in 2015, and different markings on each card will allow customers to tell which card is which.

All other features of the card remain the same – it can be used in ATMs, at point of sale and for contactless transactions at home or abroad. The cards can be ordered in all NatWest branches, online or through telephone banking and will be issued within 48 hours.

Les Matheson, CEO of Personal and Business Banking at NatWest, said: “Almost two million people in the UK are living with sight loss, so we think making payments and accessing cash should be as easy as possible for everyone. We have worked closely with RNIB and are very proud to have introduced the first credit card which is ‘RNIB approved’ – adding to our RNIB-approved debit and savings cards and the first RNIB approved app.”

Steve Tyler, Head of Solutions, Strategy and Planning, RNIB, said: "We are delighted that yet again, NatWest shows continued commitment to accessibility, this time focussing on access to a range of credit cards. Through tactile indicators, consumers can immediately tell what type of card they are using purely by touch. Although this is a simple idea - the implementation of it is no small undertaking given the uniformity in this area around card production and delivery. It shows a willingness by the bank to listen to its customers, understand the needs of diverse users and take action to deliver real and usable solutions."

 

Disclaimer
This information is for media use only and is not a financial promotion
Credit Cards are available to over 18s only. Geographical restrictions apply.

Related articles

RNIB accredits the NatWest mobile banking app after updates improve accessibility

The NatWest mobile banking app is the first ever to be accredited by RNIB and the update will support 10,000 customers who have some form of visual impairment.

RBS and NatWest launch accessible cards for partially sighted and blind customers

In the UK alone there are over 2 million people living with sight loss making lots of everyday tasks, including banking, difficult and frustrating. Following feedback from a partially sighted customer, RBS and NatWest have introduced a new accessible debit card.

Latest news

Women and millennials help drive £17bn+ franchise sector to record levels

New research from NatWest and the British Franchise Association (bfa) highlights changes and profitability in the sector.

Winners announced for Skills & Opportunities Fund

52 winning organisations have been announced for round two of the 2018 Skills & Opportunities Fund.

RBS Multicultural Network meets Eric Holder, 82nd US Attorney General

Simon McNamara, RBS Chief Administrative Officer and Executive Sponsor of the RBS Multicultural Network, recently hosted an event in discussion with Eric Holder, the first black US Attorney General. They discussed career, ethnicity, diversity and even a little bit of politics. At the event, Eric Holder shared his wisdom and experience with attendees from the RBS Executive committee and RBS Multicultural Network. Simon McNamara blogs about his experience meeting Eric, a BAME role model, and why diversity is so important to RBS.

Set Tab for lightbox