2015 was a year of change for our personal banking customers with innovative new services and improvements to existing practices revolutionising the way our customers do business with us.
In the UK alone there are over 2 million people living with sight loss making lots of everyday tasks, including banking, difficult and frustrating. Following feedback from a partially sighted customer, RBS and NatWest have introduced a new accessible debit card.
New research from NatWest and the British Franchise Association (bfa) highlights changes and profitability in the sector.
52 winning organisations have been announced for round two of the 2018 Skills & Opportunities Fund.
Simon McNamara, RBS Chief Administrative Officer and Executive Sponsor of the RBS Multicultural Network, recently hosted an event in discussion with Eric Holder, the first black US Attorney General. They discussed career, ethnicity, diversity and even a little bit of politics. At the event, Eric Holder shared his wisdom and experience with attendees from the RBS Executive committee and RBS Multicultural Network. Simon McNamara blogs about his experience meeting Eric, a BAME role model, and why diversity is so important to RBS.