2015 was a year of change for our personal banking customers with innovative new services and improvements to existing practices revolutionising the way our customers do business with us.
The NatWest banking app has undergone changes following customer feedback to make it easier for customers to do their banking.
The event explored today’s ‘always on’ world and the pressure Scots face as they struggle to balance life inside and outside of work.
Primary school children in Currie, Edinburgh put on their detective hats last week to learn more about fraud and scams thanks to the Royal Bank of Scotland MoneySense programme. Les Matheson, CEO of Personal Banking, tells us why it’s so important to financially educate young people.
New card features are being rolled out from today with all cards having a notch and raised dots.