NatWest reaches 4 million ‘appy customers


NatWest reaches 4 million ‘appy customers

Four million NatWest customers have signed up to use the bank’s mobile app since its launch in 2013, with almost a quarter of a million downloading it since the beginning of the year.

 

NatWest became the first UK bank to allow customers to log into their mobile banking app using fingerprint technology, Touch ID. There are almost one million logins every day, with customers making over five million individual payments a month (1).

As well as checking balances and making payments, customers can use the mobile app to withdraw cash when they don't have their debit card and to pay family and friends.

Martin Wise, NatWest Director Digital Channels, said: “Our customers love our market leading mobile app and it’s fantastic to know we are helping four million users to bank on the move.”

The mobile app is available on iPhone, Android, Windows and Blackberry phones.

 

Disclaimer

App available on most smartphones to NatWest customers with online banking and a UK mobile number. Limits apply when withdrawing cash without your card.
This article is for media use only and is not a financial promotion.

Notes
(1) All data sourced via NatWest Data Analytics 

Related articles

14 ways we’re supporting personal customers

2015 was a year of change for our personal banking customers with innovative new services and improvements to existing practices revolutionising the way our customers do business with us.

NatWest app adds new features as customers move to mobile

The NatWest banking app has undergone changes following customer feedback to make it easier for customers to do their banking.

Latest news

Women and millennials help drive £17bn+ franchise sector to record levels

New research from NatWest and the British Franchise Association (bfa) highlights changes and profitability in the sector.

Winners announced for Skills & Opportunities Fund

52 winning organisations have been announced for round two of the 2018 Skills & Opportunities Fund.

RBS Multicultural Network meets Eric Holder, 82nd US Attorney General

Simon McNamara, RBS Chief Administrative Officer and Executive Sponsor of the RBS Multicultural Network, recently hosted an event in discussion with Eric Holder, the first black US Attorney General. They discussed career, ethnicity, diversity and even a little bit of politics. At the event, Eric Holder shared his wisdom and experience with attendees from the RBS Executive committee and RBS Multicultural Network. Simon McNamara blogs about his experience meeting Eric, a BAME role model, and why diversity is so important to RBS.

Set Tab for lightbox