Bringing banking to Morayshire

We’re now NatWest Group

Come and visit us for all our latest news, insights and everything NatWest Group.


Bringing banking to Morayshire

Jimmy Robertson, Regional Director for Scotland, explains how the local communities in Morayshire will benefit from the new mobile branch; The Moray Rambler.

Blog Author Image
Jimmy Robertson
Regional Director for Scotland 
Blog

10 November 2015

Branch closures are the hardest thing about my job. It's always a very difficult decision to make but the way our customers bank with us has changed dramatically in the last five years and many of our branches just aren't as busy as they were. Earlier this year we made the difficult decision to close three branches in the Morayshire area. The branches had all seen a 30% drop in transactions and some of them had less than 25 regular customers. At the time of the closures we pledged to introduce a new mobile branch route to the area and on Friday we launched the new service.

Our new branch (named The Moray Rambler after a public vote) visits 19 different communities in the Morayshire area. Three of these are where we've closed branches but many of the other villages are places where we've never had a presence and who often have had no access to banking facilities.

I grew up in the local area and I know how much a service like this will mean to the local community. In these remoter parts of Scotland we're used to driving for miles to be able to do our banking. Hopefully by introducing The Moray Rambler, we'll be able to help make things a bit easier for our customers.  

Posted In

Blog

Tagged

2015

Related articles

Banking on the move

Alan Roberts gives us some insight into life on our mobile branch and explains how understanding your customers is key to integrating yourself into the community.

New access to banking guidelines published

Following consultation with the banking industry, the Department of Business, Innovation & Skills have published guidelines on access to banking for banks that are closing branches.

Latest news

RBS to help 2.5 million people each year to be more financially capable

RBS has today committed to helping 2.5 million people in the UK each year to improve their financial capability.

RBS to increase lending to sustainable energy sector following £1.1bn securitisation of loans to UK sustainable energy market

RBS has executed a £1.1bn securitisation deal with Macquarie Infrastructure Debt Investment Solutions (MIDIS), which will allow the bank to recycle capital and increase lending to the sustainable or renewable energy sectors.

RBS launches £1 billion Female Entrepreneurship Funding and announces targets to help create at least 50k new businesses by 2023

RBS has today announced a new £1 billion in funding through NatWest to support female entrepreneurs in the UK to scale and grow – the largest intervention by a UK lender focused specifically on female-led businesses.

We’re now NatWest Group

Come and visit us for all our latest news, insights and everything NatWest Group.

Set Tab for lightbox