World Payments Report 2015 reveals accelerated growth of non-cash payments

World Payments Report 2015 reveals accelerated growth of non-cash payments

Report reveals that non-cash payments have grown faster than GDP across all regions and the shift from physical to digital has increased payments innovation and growth.

Our news

06 October 2015

For over a decade Capgemini and RBS have produced the World Payments Report.


Non-cash payment volumes continue to grow, according to the World Payments Report 2015 from Capgemini and RBS. The analysis found an increase at a rate of 7.6% year on year to reach a record high of 357.9 billion transactions. Driven by a combination of factors including growth of non-cash transactions in Emerging Asia and widespread adoption of mobile technology for payments in mature markets, the volume of non-cash payment transactions grew faster than GDP across all geographies in 2013.

For 2014, growth was propelled by the continued economic recovery in mature markets, rapid expansion in China, adoption of mobile and contactless technology, and the global move towards Immediate Payment schemes.

The report also found that despite the rise of other competitive payment providers along with new and alternative payment methods including digital wallets and mobile apps, banks are still in a strong position to develop innovations that improve the customer experience.  Banks can gain competitive advantage by building holistic payments services. Continuous innovation can be built upon immediate payments and Blockchain technologies.

Marion King, RBS Director of Payments, commented:

“Technological innovation has triggered a dramatic increase in digital payments. This shift from physical to digital payments not only providers simpler, faster and secure payments for us all, it has also enabled new and progressive business models to emerge.”

Andrew Lees, Global Sales Officer, Capgemini Financial Services said:

“Each year banks face new and greater challenges in innovating to meet consumer demands for more convenient, faster, more secure and more mobile payment methods. Facing this pressure and the need for new regulatory initiatives to support innovations like Immediate Payments, payment services providers must take a long-term approach for payments processing by building a holistic set of offerings that can deliver value on a global scale.”

For more than a decade, the World Payments Report by Capgemini and the Royal Bank of Scotland has been the source of data, trends and commentary on global and regional non-cash payments, and the key regulatory and industry initiatives that govern them.  This year’s report, which explores the impacts of an increasingly demanding regulatory landscape and the additional requirements to deliver incremental customer value through innovation, can be downloaded here.

Posted In

Our news



Related articles

Moving towards a less-cash society

Stuart Haire, Managing Director RBS and NatWest Direct Bank talks trends in spending and reveals why he thinks we'll never be a completely cashless society.

7 ways we’re making banking more accessible to customers

We take a look at some of the ways we're supporting customers with their banking.

Latest news

Royal Bank of Scotland hosts ‘Easy Wins Live’ event

The event explored today’s ‘always on’ world and the pressure Scots face as they struggle to balance life inside and outside of work.

To win the fight against fraud and scams, it is vital to educate young people.

Primary school children in Currie, Edinburgh put on their detective hats last week to learn more about fraud and scams thanks to the Royal Bank of Scotland MoneySense programme. Les Matheson, CEO of Personal Banking, tells us why it’s so important to financially educate young people.

New NatWest debit cards now accessible for all customers

New card features are being rolled out from today with all cards having a notch and raised dots.

Set Tab for lightbox