Serving customers well means more to us than delivering great customer service. We want all our customers – and the customers of the future – to make better financial decisions for the long term, and achieve the best possible financial wellbeing. We also want to be viewed as a responsible business, serving today’s customers in a way that also helps the future generation. This commitment is key to achieving our ambition to be number one for customer service, trust and advocacy.
RBS will partner with Sport Relief 2016 to cycle 500 miles, from London to Edinburgh, to raise money for the charity.
New research from NatWest and the British Franchise Association (bfa) highlights changes and profitability in the sector.
52 winning organisations have been announced for round two of the 2018 Skills & Opportunities Fund.
Simon McNamara, RBS Chief Administrative Officer and Executive Sponsor of the RBS Multicultural Network, recently hosted an event in discussion with Eric Holder, the first black US Attorney General. They discussed career, ethnicity, diversity and even a little bit of politics. At the event, Eric Holder shared his wisdom and experience with attendees from the RBS Executive committee and RBS Multicultural Network. Simon McNamara blogs about his experience meeting Eric, a BAME role model, and why diversity is so important to RBS.