Tackling fraud together

Tackling fraud together

We’re dedicated to fighting financial crime, and do everything we can to help our customers stay safe.

Our news

13 July 2015

We're doing everything we can to help our customers stay safe.

Sharing information about new types of fraud, and the technologies we can use to beat them is vital. By working closely with the police, Trading Standards, social services, consumer groups, government agencies and broadcasters, we’re able to warn our customers about the latest scams to help them avoid becoming victims.

These are some of our key partnerships in the fight against fraud:

  • City of London Police ― in a ground-breaking collaboration, our staff share their technical knowledge and expertise to help tackle the most complex financial crimes facing the UK.
  • Metropolitan Police ― we work together to create the Little Book of Big Scams, which warns customers about the latest trends in fraud and identity theft.
  • STV ― we recently sponsored a TV show called ‘Stopping Scotland’s Scammers’, which educated consumers on what they can do to prevent becoming a victim of fraud. STV is now working closely with Police Scotland to raise awareness of new scams.

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The event explored today’s ‘always on’ world and the pressure Scots face as they struggle to balance life inside and outside of work.

To win the fight against fraud and scams, it is vital to educate young people.

Primary school children in Currie, Edinburgh put on their detective hats last week to learn more about fraud and scams thanks to the Royal Bank of Scotland MoneySense programme. Les Matheson, CEO of Personal Banking, tells us why it’s so important to financially educate young people.

New NatWest debit cards now accessible for all customers

New card features are being rolled out from today with all cards having a notch and raised dots.

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