NatWest trials new ‘Living’ apps


NatWest tests new ‘Living’ apps

NatWest is beta-testing a series of new mobile banking apps at two branches in East London. The apps aim to help customers with big ‘life events’ like moving house by helping them manage their money using the latest technology.

NatWest is asking for customer feedback on which ‘life events’ they want help to plan for financially.

 

The new apps will help NatWest go further than simply support customers with everyday banking by using technology to make their lives easier.

Phil Northey, NatWest’s Branch and Private Banking Managing Director for London and the South East said: “We want to give people the tools to help them plan their lives and the events they will encounter – whether that’s going to university or having a baby; buying a home or dealing with bereavement.”

“Traditionally what we might have done in the past is develop an app, release it and then see what happens next. But we knew that with this, if we were going to get it right, we needed to work with our customers and get their feedback.”

 

 

One of the apps, Spendorama, is a series of games and challenges based round spending habits. It challenges users to “Spend Nothing in a Day” and also features a way for the user to rate their purchases.

The other two apps being trialled – HouseMove and ManageMoney – focus on the customers’ life experiences and their day-to-day money management.

The bank is asking for customer feedback on which ‘life events’ they want help to plan for financially and what they think about the first three apps. So far customer feedback has been positive and testing continues before the bank decides how to further develop and potentially roll out the new apps.

Tagged

2015

Latest news

Royal Bank of Scotland hosts ‘Easy Wins Live’ event

The event explored today’s ‘always on’ world and the pressure Scots face as they struggle to balance life inside and outside of work.

To win the fight against fraud and scams, it is vital to educate young people.

Primary school children in Currie, Edinburgh put on their detective hats last week to learn more about fraud and scams thanks to the Royal Bank of Scotland MoneySense programme. Les Matheson, CEO of Personal Banking, tells us why it’s so important to financially educate young people.

New NatWest debit cards now accessible for all customers

New card features are being rolled out from today with all cards having a notch and raised dots.

Set Tab for lightbox