Sustainability Review: serving customers
RBS has 24 million customers who trust us with their business or personal bank account, and they are at the heart of everything we do.
15 April 2014
Our core purpose as a business is to serve them, and our communities, well. That means restructuring RBS around our customers, simplifying the way we do business and ultimately regaining our customers' trust.
Read more about serving customers in our Sustainability Review 2013.
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RBS has today committed to helping 2.5 million people in the UK each year to improve their financial capability.
RBS has executed a £1.1bn securitisation deal with Macquarie Infrastructure Debt Investment Solutions (MIDIS), which will allow the bank to recycle capital and increase lending to the sustainable or renewable energy sectors.
RBS has today announced a new £1 billion in funding through NatWest to support female entrepreneurs in the UK to scale and grow – the largest intervention by a UK lender focused specifically on female-led businesses.