Sustainability Review: serving customers

RBS has 24 million customers who trust us with their business or personal bank account, and they are at the heart of everything we do.

15 April 2014

Our core purpose as a business is to serve them, and our communities, well. That means restructuring RBS around our customers, simplifying the way we do business and ultimately regaining our customers' trust.

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Alison Rose, CEO of the Royal Bank of Scotland

RBS to help 2.5 million people each year to be more financially capable

RBS has today committed to helping 2.5 million people in the UK each year to improve their financial capability.

RBS to increase lending to sustainable energy sector following £1.1bn securitisation of loans to UK sustainable energy market

RBS has executed a £1.1bn securitisation deal with Macquarie Infrastructure Debt Investment Solutions (MIDIS), which will allow the bank to recycle capital and increase lending to the sustainable or renewable energy sectors.

RBS launches £1 billion Female Entrepreneurship Funding and announces targets to help create at least 50k new businesses by 2023

RBS has today announced a new £1 billion in funding through NatWest to support female entrepreneurs in the UK to scale and grow – the largest intervention by a UK lender focused specifically on female-led businesses.

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