Sustainability Review: serving customers
RBS has 24 million customers who trust us with their business or personal bank account, and they are at the heart of everything we do.
15 April 2014
Our core purpose as a business is to serve them, and our communities, well. That means restructuring RBS around our customers, simplifying the way we do business and ultimately regaining our customers' trust.
Read more about serving customers in our Sustainability Review 2013.
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