Ross McEwan starts work this morning as RBS Group Chief Executive. Commenting, RBS Chairman Sir Philip Hampton said "I am delighted to welcome Ross into his new role as RBS CEO and to the company's Board."
"Ross is a customer banker through and through and is determined to transform the bank into a real asset for the UK economy."
Since joining RBS last year, Ross has initiated a major programme of investment across retail banking. The programme will see improved branch facilities and there are plans for advanced online and mobile banking services for customers.
Sir Philip Hampton added, "Ross will be an outstanding leader for the bank's employees and customers."
RBS supports more companies - from the very smallest to the very biggest - than any other bank in the UK. Its international business helps customers access global markets and export goods and services around the world. It serves over 30 million personal customers.
Ross McEwan, 56, was appointed Chief Executive Officer for UK Retail in September 2012, joining RBS from Commonwealth Bank of Australia where he was the Group Executive for Retail Banking Services.
Ross has worked in retail banking for more than a decade, with over half that time spent at Commonwealth Bank of Australia (CBA). CBA is the country’s largest retail lender with over 16,500 staff serving 10 million customers - nearly 40 per cent of the entire population of Australia. Whilst there, Ross was credited with lifting retail banking profits by 50 per cent to $2.8bn over five years, and saw the Bank awarded numerous awards including the ‘Best Retail Bank in Asia Pacific’ and the ‘Best Retail Bank in Australia’. Prior to that position, Ross was Executive General Manager at CBA in charge of its branch network, contact centres and third party mortgage brokers.
Ross has worked in the insurance and investment industries both in Australia and New Zealand for more than 25 years. He has extensive management experience having spent over 18 years in senior executive roles including, Managing Director of stock-broking business First NZ Capital Securities and Chief Executive of National Mutual Life Association of Australasia Ltd/AXA New Zealand Ltd.
Ross, originally from New Zealand, holds a Bachelor of Business Studies, majoring in Industrial Relations & Personnel Management. He is married with two children.