Helpful Banking on the move

Helpful Banking on the move

Two exciting upgrades to our award-winning Mobile Banking app are set to help our customers manage their money on the move.

Pay Your Contacts

Pay Your Contacts allows customers to send instant payments of up to £300 to any of their phone contacts who also have the NatWest or RBS app. It’s already been a big hit with customers – in the first 24 hours after the release on 7 June nearly 5,000 payments were made using the upgrade.


Mobile Banking – part of UK Retail’s Digital business – is also behind the innovative GetCash upgrade, which has already been the focus of much media attention. GetCash allows customers to withdraw up to £100 from any RBS, NatWest or Tesco ATM without their debit card.

To use the upgrade, customers simply select the Get Cash icon on the app and choose the amount they would like to withdraw. The app then delivers a secure, six-digit cash code that can be redeemed at the ATM. The service can be used as many times as the customer wants, up to their daily withdrawal limit.

There is also the option to send the secure code to someone else - great for those times when you need to send cash to a friend or relative.

For additional security, in both cases, the code expires if it hasn’t been used within three hours.

Get Cash is expected to launch on Android mid-June followed by the iPhone release and completing with the BlackBerry version in July.

These new releases offer customers even more flexibility when it comes to managing their finances.

The NatWest and RBS mobile apps are available for customers over the age of 11, with a valid current account, who have registered for online banking.

Latest news

Royal Bank of Scotland hosts ‘Easy Wins Live’ event

The event explored today’s ‘always on’ world and the pressure Scots face as they struggle to balance life inside and outside of work.

To win the fight against fraud and scams, it is vital to educate young people.

Primary school children in Currie, Edinburgh put on their detective hats last week to learn more about fraud and scams thanks to the Royal Bank of Scotland MoneySense programme. Les Matheson, CEO of Personal Banking, tells us why it’s so important to financially educate young people.

New NatWest debit cards now accessible for all customers

New card features are being rolled out from today with all cards having a notch and raised dots.

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