His role will see him leading the teams working in these branches, ensuring that they meet their NatWest Customer Charter commitments and bring to life the bank’s ‘Helpful Banking’ pledge.
Adrian was born in Bryn Pydew, went to school at Ysgol John Bright in Llandudno, and has always lived locally, currently in Abergele. He has worked for NatWest and RBS for twenty- three years and brings with him a wealth of experience of delivering excellent customer service, having spent the last nine years working in the Bank’s Private Banking Division.
"I’m delighted to be leading a team who are so committed to being at the heart of the communities which they serve, and who have already inspired me with their dedication to providing the outstanding service that all our customers deserve. Our Customer Charter and Helpful Banking pledges are serious commitments full of the things that our customers have told us are important. As a result my No.1 priority is to work with my team to bring this to life."
Adrian Owen, Manager of NatWest branches, Colwyn Bay and Rhos on Sea