Susan had run Jigsawz for a number of years and bought Teresa into the business. Looking to step back from the day to day operations, Susan has passed the company over to Teresa and her husband Martin – who becomes company secretary. To mark the change in ownership, Teresa made the decision to move to new premises in the town and change the name of the company and expand its beauty treatment offering.
Serenity Hair Emporium now trades from 32, St James Street in Kings Lynn. The move has allowed the business to expand and now includes a beauty room - given the additional space the new premises provide. This allows the business to attract additional business to the salon which has chairs for 11 stylists. The seven members of trained staff are joined by two trainees currently working within the business, another positive sign for the future success of the business.
NatWest provided the business with a loan to purchase the lease to the St James Street site.
Speaking about the recent developments, Susan Gallagher said: "I put a lot of time and effort into establishing the business. It was natural and also a very proud moment when I handed over the reigns to Teresa and Martin. I know she has big ideas for the business, and I am delighted to see the changes she has made already making a real difference."
Teresa Dye adds: "We have started with a bang - a new location, and a new name for the business. When I took over from mum it felt in some ways like a new beginning, so these changes reflect this. Mum has done a great job building up a strong and loyal customer base. I see it as my job to build upon this and expand where appropriate. The addition of the beauty room brings with it new clientele and new revenues streams which we hope to reinvest within the business."
Maria Plumb, relationship manager, business banking at NatWest who helped organise the funding for the premises move said: "The new site at St James Street provides the space Teresa needed to realise the plans she held to add to the beauty treatment side of the business. They now have an extended offering from better located premises, based around the facilities they need to grow the business further."