In February 2015 The Royal Bank of Scotland announced changes to our business which will see RBS become a more focused bank that is sustainable in the long-term. At the same time we said we will re-focus our transaction banking services offering on our home market capabilities in the UK and Ireland.
This means RBS, including branches and locally incorporated subsidiaries, are no longer providing global transaction services, including bank accounts, payments, electronic banking, cash management services (together “GTS Arrangements”) outside of the United Kingdom and Ireland or from the GTS International Platform in the United Kingdom and Ireland(1).
In this context we have undertaken an extensive client communication process to facilitate the closure of our international network.
a) If you had a bank account with The Royal Bank of Scotland Berhad or The Royal Bank of Scotland plc, Labuan and you wish to claim a balance, please contact:
Registrar of Unclaimed Moneys
Pendaftar Wang Tidak Dituntut
Jabatan Akauntan Negara Malaysia
Bahagian Pengurusan Amanah dan Sekuriti
Menara Maybank, 100 Jalan Tun Perak
50050 Kuala Lumpur, Malaysia
Tel.: 03-2034 1850
Fax: 03-2072 5707/03-2026 7430
b) If you have any other queries concerning our branch in Malaysia please contact our request management team on firstname.lastname@example.org or by mail to the following address:
National Westminster Bank plc
Attn: Request Management Team
ul. Ilzecka 26, building E
If you have any queries related to the General Data Protection Regulation (GDPR), please contact our Subject Access Request Team on SARS@natwestmarkets.com or by mail to the following address:
NatWest Markets SARs
London EC2M 4AA
(1)This excludes services provided through The Royal Bank of Scotland International Limited (RBS International) in Jersey, Isle of Man, Guernsey, Gibraltar and Luxembourg. More information can be found here
The Request Management Team operates in English and any queries will be handled more quickly if received in English. NatWest Markets will engage the services of translators to translate any queries received in other languages.