Media contacts | RBS

Media contacts

RBS Media Relations

The RBS Media Relations teams are the primary spokespeople for RBS. We provide a 24hour service to journalists. Journalists calling out of office hours with an urgent query for the Media Relations team should call +44 (0)131 523 4205. Out of hours calls will reach the RBS Security Team, who will put you in contact with the duty press officer.

A full list of media contacts, broken down by business, can be found below. The media team can only deal with enquiries from journalists. Customers should contact our general switchboard on 0131 556 8555, or see Customer contacts and frequently asked questions.

RBS Media Relations team 


Chris Turner
Director of Media Relations

RBS Media desk

The RBS media desk deals with reputational media issues affecting the bank as well as the key events in the calendar including financial reporting, regulatory announcements and general press issues across the bank.


Linda Harper
Head of RBS Media Desk
+44 131 525 0382

James Abbott
Media Relations Manager
+44 131 523 4205

Andrew Horne
Media Relations Manager
+44 20 7672 1981


UK Personal & Business Banking Media Desk

The Personal & Business Banking Media desk deals with all enquiries relating to individual customers, and personal banking products for RBS and NatWest.


Sarah Hinton-Smith
Head of Personal Banking Media Desk
+44 20 7672 0363

Andrew Neilson
Personal Banking Media Relations Manager
+44 131 626 1839

Rachael Neill
Media Relations Manager
+44 20 7672 2509

Rosie Walters
Media Relations Manager
+44 13 1523 4205


Corporate & Commercial Banking Media Desk

The Corporate & Commercial desk deal with all enquiries relating to corporate & commercial business customers.


Anna Stephens
Head of Commercial & Private Media Desk
+44 13 1626 2938 

Jason Dempsey
Media Relations Manager
+44 20 7672 1757 

NatWest Markets

The NatWest Markets Media Team are the spokespeople for our wholesale banking business serving large corporate and institutional clients trading around the world.


James Abbott
Head of NatWest Markets Media Desk
+44 13 1523 4205

Adam Durchslag
Media Relations Manager
+44 20 7672 1912



The Media Campaigns desk deals with longer-term projects, events, visits and proactive initiatives across the bank.


Debbie Phillips
Head of Media Campaigns
+44 20 7672 2978

Joanna Broomes
Media Relations Manager
+44 20 7672 2146

Jonathan Rennie
Regional PR Manager, Scotland
+44 131 626 3505

Noel Davies
Regional PR Manager, Wales and the South West
+44 29 2035 3757

Kelly Young
Regional PR Manager, North
+44 55 1657 5453

Marion Rannard
Media Relations Manager, London & South East
+44 131 626 9911



The Coutts team is responsible for protecting and enhancing the Coutts brand with the national, regional and international media in which Coutts operates.


Anna Stephens
Head of Commercial & Private Media Desk
+44 13 1626 2938 

Joanna Thorne
Media Relations Manager
+44 55 1657 7725

Sean Palmer
Media Relations Manager
+44 20 7672 2045

Ulster Bank

Ulster Bank media team deal with media enquiries relating to all the various business divisions of Ulster Bank across the island of Ireland.


Pauline Dooley
Senior Media Relations Manager - Republic of Ireland
+353 1 884 7032

Louise Kelly
Media Relations Manager - Republic of Ireland
+353 1 643 1537

Niall Caldwell
Media Relations Manager - Northern Ireland
+44 289 027 6845

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