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1: Overdraft authorisation, 1728
The world's first overdraft was granted by the Royal Bank of Scotland.
Serving our customers
Ten items revealing how - as our customers have changed over the centuries - we have changed to meet their developing needs.
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2: Business rules, 1792
Andrew Berkeley Drummond set out these rules for the good operation of his family bank, Messrs Drummond.
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3: £1 note, 1827
This design, issued by the Royal Bank of Scotland from 1826, was Britain's first double-sided banknote.
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4: Model bank vault, c.1900
The vault this model represents was in National Bank of Scotland's head office.
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5: Photo of Catford branch, 1908
This branch had recently been opened by London & County Bank.
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6: Home safe, 1920s
This safe was issued by National Provincial Bank.
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7: Cash card, 1969
Card for use in the Royal Bank of Scotland's earliest cash dispensing machines.
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8: Credit card advert, 1972
Counter-top advertisement for Access credit cards.
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9: Piggy bank, 1984
Woody, the youngest in the family of piggy banks issued to NatWest's young savers.
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10: Telephone tonepad, 1988
For accessing NatWest's telephone banking service from a dial-only handset.
