Safety and security
Managing the safety and security of data, employees and customers
“Protecting our people and customers is fundamental to the way we do business. We continuously assess threats to help us prevent and manage incidents, and we are committed to being a safe and secure bank.
The world is changing
The increasing pace and complexity of technology developments means we must constantly innovate security controls to prevent financial crime, whilst also enabling constant and secure access for our customers.
This year, there has been extensive scrutiny of the sector in relation to the effectiveness of controls put in place by banks to guard against fraud, money-laundering and corruption. 2012 saw a range of financial institutions receive regulatory fines, with others still under investigation. The RBS Group takes a zero tolerance approach to any form of corrupt activities and will act accordingly to bring perpetrators to justice.
Protecting the safety, health and wellbeing of our employees is also a vital part of being a good employer.