Q3 Interim Management Statement 2013

Key highlights

  • RBS announces actions to accelerate capital strengthening and enhance strategic focus
  • Full review of bank to improve customer service, reporting February 2014
  • Q3 2013 pre-tax loss £634 million, after £496 million accounting charge for improved own credit
  • Core Tier 1 ratio up to 11.6%, or 9.1% on a fully loaded Basel III basis

For full Q3 Results documentation and details of the management presentation, see our Results Centre.

"The bar has been set at a higher level for RBS than for other UK banks because we were rescued at the public’s expense. I have asked all our people to embrace the higher expectations that people have placed on our bank. That’s the only way we will build a really great business for our customers, our people and our shareholders. That’s my aim."

Ross McEwan, RBS Group Chief Executive

Transcript: Ross talks about our role in the UK economy (PDF)

Sir Philip Hampton, Chairman, talks about Q3 Results

Transcript Philip Hampton talks about Q3 Results (PDF)

Conference call replays

Replays are available until Thursday 14 November 2013.

Call one of these numbers and use the appropriate access code from the list below:

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Conference replay access codes

  • Wires conference: 79319838
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Conference transcripts