Reporting Principles
Our approach to managing corporate sustainability focuses on identifying and responding to the issues that matter most to our stakeholders and to our business. This report provides a review of our activities in 2008 and details our future commitments and goals.
Chairman's Introduction
Chairman Philip Hampton introduces the RBS Sustainability Report 2008
Read the Chairman’s IntroductionConsumer Issues
Having 40 million customers in many regions of the world shows we are committed to developing customer relationships that last.
Read the Consumer Issues reportEmployee Practices
2008 was an unprecedented and difficult year for employees. As we look to rebuild our people have an important role to play.
Read the Employee Practices reportEnvironmental Impact
We are committed to conducting our business in an environmentally responsible manner and recognise the significant threat of global warming.
Read the Environmental Impact reportRBS at a glance
The RBS Group is a globally important bank, serving over 40 million customers across 54 counties
Read a selection of key highlightsSupporting Enterprise
Enterprise is key to the economies of the countries in which we operate, and each year we help many thousands of people to start new businesses.
Read the Supporting Enterprise reportFinancial Crime
Despite the economic turmoil, combating financial crime remains an important priority for our stakeholders.
Read the Financial Crime reportSupporting our Communities
Our approach to community investment is a strategic one, focused on the issues that are central to us as a financial institution and the communities we operate in.
Read the Supporting our Communities reportDownloads
In addition to this online report, you can also download it in PDF format below.
© 2009