Annual Report
and Accounts 2007

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• Chairman & executive directors
• Non-executive directors
• Report of the directors
• Corporate governance
• Directors' remuneration report
  • The Remuneration Committee
  • Compensation
  • Components of executive remuneration
  • Total shareholder return performance
  • Service contracts
  • Chairman and non-executive directors
  • Directors' remuneration
  • Share options
  • Medium Term Performance Plan
  • Restricted Stock Award
  • Citizens Long Term Incentive Plan
  • Directors' pension arrangements
• Directors' interests in shares
• Statement of directors' responsibilities

Total shareholder return performance

The undernoted performance graph illustrates the performance of the company over the past five years in terms of total shareholder return compared with that of the companies comprising the FTSE 100 Index. This Index has been selected because it represents a cross-section of leading UK companies. The total shareholder return for FTSE banks for the same period has been added for comparison. The total shareholder return for the company and the indices have been rebased to 100 for 2002.

Total shareholder return