Notes 1-5

2 Operating expenses

  Group
  2007
£m
2006
£m
2005
£m
Wages, salaries and other staff costs 6,387 5,652 5,084
Social security costs 522 389 354
Share-based compensation 65 65 44
Pension costs (see Note 3)      
– defined benefit schemes 489 580 462
– defined contribution schemes 89 37 48
Staff costs 7,552 6,723 5,992
Premises and equipment 1,766 1,421 1,313
Other administrative expenses 3,147 2,658 2,816
       
Property, plant and equipment (see Note 18) 1,311 1,293 1,326
Intangible assets (see Note 17) 659 385 499
Depreciation and amortisation 1,970 1,678 1,825
  14,435 12,480 11,946

Integration costs included in operating expenses comprise expenditure incurred in respect of cost reduction and revenue enhancement programmes set in connection with the various acquisitions made by the Group:

  Group
  2007
£m
2006
£m
2005
£m
Staff costs 18 76 148
Premises and equipment 4 10 39
Other administrative expenses 26 32 131
Depreciation and amortisation 60 16 140
  108 134 458

The average number of persons employed in the continuing operations of the Group during the year, excluding temporary staff, was 164,700 (2006 – 142,600; 2005 – 144,900); on the same basis the discontinued operations employed 5,800 (2006 and 2005 – nil). The average number of temporary employees during 2007 was 4,900. The number of persons employed in the continuing operationsof the Group at 31 December, excluding temporary staff, was as follows:

  Group
  2007 2006 2005
Global Banking & Markets 9,300 7,700 6,900
RFS Holdings excluding minority interest 31,100
UK Corporate Banking 9,600 8,800 8,200
Retail 41,400 42,900 43,400
Wealth Management 5,000 4,600 4,300
Ulster Bank 6,400 5,600 5,200
Citizens 23,900 24,600 26,000
RBS Insurance 18,000 18,500 20,500
Manufacturing 26,300 26,600 26,700
Centre 2,700 2,500 2,300
RFS Holdings minority interest 59,900
Total 233,600 141,800 143,500

UK
108,600 105,700 107,200
US 27,100 26,200 27,400
Europe 41,300 8,100 7,800
Rest of the World 56,600 1,800 1,100
Total 233,600 141,800 143,500

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