Welcome to The Royal Bank of Scotland Group Annual Report and Accounts.

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Retail Markets

A Natwest representative and a customer

Savings products

2006 saw strong growth in our savings and investment products with a 56% increase in bancassurance sales. We increased the number of financial planning managers in our branch network by 25%.

  • Contribution £4,364 million
    (2005 – £4,191 million)
  • Total income up 5%
  • Operating profit up 5%

Retail Markets focuses on serving our personal and small business customers. It was established in June 2005 to strengthen the co-ordination of our full range of retail banking services across our brands and channels in the UK. In December 2006 we created four distinct business areas: Consumer Banking, Business Banking and Cards & Direct Finance operate in the UK; and Wealth Management serves customers in the UK, continental Europe and the Asia Pacific region.


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