Welcome to The Royal Bank of Scotland Group Annual Review and Summary Financial Statement.

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Retail Markets

2006 key highlights

  • No 1 for customer satisfaction (Royal Bank of Scotland)
  • No 1 for small and medium business banking
  • No 1 bank for students (NatWest)

Contribution (£m)

Graph showing contribution to the group for the past two years. 2006: 4,364 million pounds. 2005: 4,191 million pounds

Retail Markets provides a broad range of retail services across different brands and channels to our personal and small business customers. It has four distinct business areas: Consumer Banking, Business Banking and Cards & Direct Finance in the UK; and Wealth Management in the UK, continental Europe and the Asia Pacific region.

Read the Retail Markets review »

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The Royal Bank of Scotland Group  © 2007