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Contact Us

We welcome your enquiries and we look forward to hearing from you. Find general and specific contact details, as well as information on how to complain.

  1. Overview
  2. Investor Contacts
  3. Customer Contacts
  4. Media Contacts
  5. Careers Contacts
  6. Supplying Goods & Services to RBS

Our teams are ready to provide members of the media with fast, convenient access to the latest information:

  1. Group Media Relations
  2. Global Markets
  3. Regional Markets RBS UK
  4. Regional Markets, RBS Asia Pacific
  5. Regional Markets, RBS Americas
  6. Regional Markets, RBS Europe & Middle East
  7. RBS Insurance

The Royal Bank of Scotland and NatWest media centres are open from 08:30 to 18:00, Monday to Friday.

For out-of-hours media enquiries please call the duty press officer on:
+44 (0) 131 454 1800

For general enquiries, please call our the main switchboard on:
+44 (0) 131 556 8555

  • Group Media Relations

    Head of Group Media Centre

    Neil Moorhouse

    +44 (0) 131 523 4414

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    Media Relations Manager

    Linda Harper

    +44 (0) 131 525 0382

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    Media Relations Manager

    Fiona MacRae

    +44 (0) 131 523 5659

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    Media Relations Manager

    Michael Strachan

    +44 (0) 131 626 3997

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  • Global Markets

    Head of Media Relations for Global Markets

    Piers Townsend

    +44 (0) 20 7085 7771

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    Media Relations Manager

    Shamira Alidina

    +44 (0) 203 361 1570

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  • Regional Markets RBS UK

    Head of Retail Markets Media Relations

    Jayne Goodwins-Miller

    +44 (0) 207 672 1930

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    Deputy Head of Retail Markets Media Relations

    Ronan Kelleher

    +44 (0) 207 672 1930

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    Head of Regional Media Relations

    Jill Vinnicombe

    +44 (0) 1274 565227

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  • Regional Markets, RBS Asia Pacific

    Regional Media Manager

    Pholida Phengsomphone

    +852 (0) 2966 2350

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    Public Relations Manager

    Yuk-min Hui

    +852 (0) 9361 3354

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  • Regional Markets, RBS Americas

    Director of Corporate Affairs - Citizens

    Barbara Cottam

    +1 (0) 401 456 7849

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    Managing Director & Head of Corporate Comms (Greenwich)

    Peter Ward

    +1 (0) 203 618 6783

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  • Regional Markets, RBS Europe & Middle East

    Director of Communications & Corporate Services - Ulster Bank

    Bobbie Bergin

    + 353 1 608 4018

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    Head of Media Relations & Public Affairs

    Orla Bird

    + 353 1 608 5777

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  • RBS Insurance

    Head of External Communications

    Frances Browing

    + 44 (0) 208 290 3055

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    Head of Press Office

    Jennifer Culley

    +44 (0) 208 285 8865

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