Investor contacts
For general enquiries or to find an individual employee, please call our main switchboard on +44 (0)131 556 8555, or try our contact us page.
Investor Relations Team
The Investor Relations team provides information related to RBS shares and bonds. Have you seen our frequently asked questions?
280 Bishopsgate
London
EC2M 4RB
Call us on +44 (0)207 672 1758
Fax us on +44 (0)207 672 1801
Email us using the Investor contact forms.
| Name | Role | Responsibility |
|---|---|---|
| Richard O'Connor | Head of Investor Relations | |
| Alexander Holcroft | Head of Equity Investor Relations | Main contact for equity analysts and investors |
| Emete Hassan | Head of Debt Investor Relations | Main contact for fixed income analysts and investors |
| Anne-Marie Hartnett | Senior Manager | Contact for equity analysts and investors |
| Leah McCreanor | Senior Manager | Contact for corporate access |
| Matthew Richardson | Manager | Contact for equity analysts and investors |
| Greg Case | Manager | Contact for fixed income analysts and investors |
| Samantha Brigden | Personal Assistant | PA to Richard O'Connor |
Managing your shares
Manage your shareholding online or direct queries about dividends, address changes, lost and stolen certificates etc to our registrars:
Computershare Investor Services plc
The Pavilions
Bridgwater Road
Bristol
BS99 6ZZ
+44 (0)870 702 0135
For queries on corporate governance and shareholder meetings
Please contact our Group Secretariat Team:
The Royal Bank of Scotland Group plc
Group Secretariat
Business House G Gogarburn
Edinburgh
EH12 1HQ
+44 (0)131 626 0000 (Gogarburn switchboard)
Managing your American Depositary Receipts (ADR)
BNY Mellon acts as depositary bank for our sponsored NYSE listed level II ADR program. Each ADR represents 20 ordinary shares of the company. The ADRs trade on the New York Stock Exchange under the ticker symbol RBS.
For all enquiries about ADR holder accounts and payment of dividends, please contact:
BNY Mellon Shareowner Services
PO Box 358516
Pittsburgh PA 15252-8516
shrrelations@bnymellon.com
Tel: Toll free in USA 1-866-259-2287. International calls +1 201 680 6825
For further information on the RBS ADR program see BNY Mellon's website.
To buy and sell shares
If you wish to control your own portfolio with access to our investment tools to help you make informed decisions, please contact our share dealing service. You decide which investments to buy, sell and hold. Plus you have full control over when, and at what price, to trade.
Royal Bank of Scotland Share Dealing Services
+44 (0) 870 60 65 023
NatWest Stockbrokers
Customer Support Group
NatWest Stockbrokers BrokerLine
PO Box 549
Leeds
LS1 1AR
+44 (0) 808 208 4400
+44 (0) 113 346 2425
Legal
Please note that any opinions, estimates or forecasts regarding RBS performance made by these analysts are theirs alone and do not represent opinions, forecasts or predictions of RBS or its management. RBS does not by its reference above or distribution imply its endorsement of or concurrence with such information, conclusions or recommendations.