Payment Protection Insurance (PPI) complaints
Please approach us directly about any PPI claims.
- It's easy and free of charge to make a direct complaint.
- Claims Management Companies (CMC) will take a fee of up to 25% of any compensation you get.
- We treat a complaint coming directly from you in exactly the same way as one received from a CMC. Therefore there is no advantage to you in using a CMC.
Beware of fraudsters
We will never ask you to pay before we look at or complete your claim.