We want to put you in touch with the right person to help you, so please have a look at the various sections on the Contact Us page.
The registered address is The Royal Bank of Scotland plc, Registered in Scotland No 90312. Registered Office: 36 St Andrew Square, Edinburgh, United Kingdom, EH2 2YB.
We recognise that complaints are an opportunity for us to learn from our mistakes and influence change within our business. We deal with all complaints fairly and with integrity, and all our businesses have rigorous standards and timescales to resolve customer concerns.
If you approach the relevant business directly, you will get the specialist advice and service to resolve your complaint. Please click on the links below for helpful contact numbers and information.
Your feedback is very valuable to us. Please get in touch via our Customers contact page.
Sponsorship is a commercial, rather than a philanthropic activity, and must achieve goals, which benefit the bank. We do not generally sponsor:
For more information, or to submit a proposal please write to our head office: Head of Sponsorship, The Royal Bank of Scotland plc, 1st Floor, House F, Gogarburn, Edinburgh, United Kingdom, EH12 1HQ.
Read about current RBS sponsorships.