Investor contacts

RBS general enquiries

Call our switchboard on +44 (0)131 556 8555 / +44 (0)20 7833 2121.

For general enquiries or to find an individual employee please call our switchboard or try our contact us page. You can also write to us at 280 Bishopsgate, London, EC2M 4RB.

Investor Relations Team

The Investor Relations team provides information related to RBS shares and bonds. Have you seen our frequently asked questions?

Equity Investor Relations
Call us on +44 207 672 1758
Fax us on +44 207 672 1801
Find us at 280 Bishopsgate, London EC2M 4RB

Debt Investor Relations
Call us on +44 20 7672 1759
Fax us on +44 20 7672 1801
Find us at 280 Bishopsgate, London EC2M 4RB

Name Responsibility
Richard O'Connor
Head of Investor Relations
 
Alexander Holcroft
Head of Equity Investor Relations
Main contact for equity analysts and investors
Søren Nikolajsen
Head of Long-Term Liability Strategy, APAC & Middle East
Main contact for fixed income analysts and investors, APAC, Middle East
Anne-Marie Hartnett
Senior Manager
Contact for equity analysts and investors
(Currently on maternity leave)
Leah McCreanor
Senior Manager
Contact for corporate access
Matthew Richardson
Senior Manager
Contact for equity analysts and investors
Sarah Bellamy
Manager
Contact for corporate access
Greg Case
Manager
Main contact for fixed income analysts and investors, UK, Europe, US
Michael Tylman
Manager
Contact for equity analysts and investors
Samantha Brigden
Personal Assistant
PA to Richard O'Connor and Alexander Holcroft

Managing your shares

Manage your shareholding online or direct queries about dividends, address changes, lost and stolen certificates etc to our registrars:

Computershare Investor Services plc
The Pavilions
Bridgwater Road
Bristol
BS99 6ZZ
+44 870 702 0135

Queries on corporate governance and shareholder meetings

Please contact our Group Secretariat Team:

The Royal Bank of Scotland Group plc
Group Secretariat
Business House G Gogarburn
Edinburgh
EH12 1HQ
+44 131 626 0000 (Gogarburn switchboard)

Managing your American Depositary Receipts (ADR)

BNY Mellon acts as depositary bank for our sponsored NYSE listed level II ADR program. Each ADR represents 20 ordinary shares of the company. The ADRs trade on the New York Stock Exchange under the ticker symbol RBS.

For all enquiries about ADR holder accounts and payment of dividends, please contact:

BNY Mellon Depositary Receipts
P.O. Box 43006
Providence, RI 02940-3006
shrrelations@bnymellon.com
Tel: Toll free in USA 1-866-259-2287. International calls +1 201 680 6825

For further information on the RBS ADR program see BNY Mellon's website.

To buy and sell shares

If you wish to control your own portfolio with access to our investment tools to help you make informed decisions, please contact our share dealing service. You decide which investments to buy, sell and hold. Plus you have full control over when, and at what price, to trade.

Royal Bank of Scotland Share Dealing Services
+44 870 60 65 023

NatWest Stockbrokers
Customer Support Group
NatWest Stockbrokers BrokerLine
PO Box 549
Leeds
LS1 1AR
+44 808 208 4400
+44 113 346 2425