Payment Protection Insurance complaints

Please approach us directly about any PPI claims.

  • It's easy and free of charge to make a direct complaint
  • Claims Management Companies (CMC) will take a fee of up to 25% of any compensation you get
  • We treat a complaint coming directly from you in exactly the same way as one received from a CMC. Therefore there is no advantage to you in using a CMC

Beware of fraudsters

We will never ask you to pay before we look at or complete your claim.

How to claim

A guide on making a PPI complaint.