Select your country here.
Our Themes
Our regular stakeholder research helps identify our priorities, provides the foundation for our strategy and enables us to focus our efforts and resources effectively.
Sustainability sits at the heart of how we are changing the business we do and the way we do business. Sustainability is not just about the many responsibilities and obligations that we have as a company, but about specific issues which we need to address to ensure that we have a healthy and respected business operating on a sustainable basis, in every sense of the word.
Consumer Issues
Having 40 million customers in many regions of the world shows we are committed to developing customer relationships that last. Here we highlight important areas of focus, as identified by our customers, and illustrate what we are doing against those issues.
Find out more about Consumer Issues
Employee Engagement
2008 was an unprecedented and difficult year for employees. Our people have felt uncertainty over jobs, shared in the disappointment of poor results and have suffered financial losses in personal investments. Here we highlight how we are supporting our people through these difficult times and our work around ensuring employee wellbeing.
Find out more about Employee Engagement
Global Citizenship
Global citizenship means taking responsibility for how we manage our wider economic, social and environmental impact in society. Here we highlight our environmental credentials, our stance on climate change, and how we view our role in supporting the communities in which we operate around the world.
Find out more about Global Citizenship
Supporting Enterprise
Enterprise is key to the economies of the countries in which we operate, and each year we help many thousands of people to start new businesses, and support many more who want to see their businesses grow. Here we highlight how we help businesses get started, support those which get into difficulty and how we invest in social enterprise.
Find out more about Supporting Enterprise
Safety and Security
The security of our customers’ money remains an important priority for our stakeholders, especially during this time of economic uncertainty. As well as this, the safety of our people in the workplace always remains an important area of focus. Here we highlight what we do to combat money laundering and prevent fraud whilst supporting our customers. We also summarise the Group’s statistics around employee health and safety.
-
-
-
-
FAQs
- Who should I call if we have a general enquiry?
-
We want to put you in touch with the right person to help you, so please have a look at the various sections on the Contact Us page.
- What is the registered address of the RBS Group head office?
-
The registered address is The Royal Bank of Scotland plc, Registered in Scotland No 90312. Registered Office: 36 St Andrew Square, Edinburgh, United Kingdom, EH2 2YB.
