Our Innovations

We've been innovating for more than 300 years. It's a continuous process and we can claim some important firsts in our history.

  1. Corporate growth
  2. Products and services
  3. In the community
  4. Technology

Products and services

1728
The Royal Bank of Scotland invents the overdraft when it permits an Edinburgh merchant to take up to £1,000 more out of his account than he has in it, only paying interest on the amount actually borrowed.
1811
RBS constituent Commercial Banking Company of Scotland issues the earliest known personalised cheques.
1954
RBS constituent Commercial Bank of Scotland is the first British bank to offer hire purchase facilities, through an alliance with Scottish Midland Guarantee Trust.
1967
RBS is the first bank to launch a savings stamp scheme, allowing customers to save their money by purchasing special stamps.
1972
RBS is the first British clearing bank to offer a house purchase loan scheme to customers.
1974
RBS constituent Williams & Glyn's Bank is the first British clearing bank to offer free banking for personal customer accounts in credit.
1988
RBS constituent NatWest launches the first all-electronic share dealing service in the UK.
1988
A partnership of three banks, including NatWest and RBS, launches a new debit card: Switch.
1993
Balanced Banking from RBS is the first product to allow customers to set their own trigger points for the automatic moving of money between cheque and savings accounts.
1997
RBS is the first bank in the UK to offer its customers access to any ATM in the country.
1998
The One Account is introduced by RBS as part of a joint venture. The account enables customers to combine savings, borrowing and cheque facilities in a single account.
2004
RBS is the first major UK high street bank to offer mobile phone top-ups through its ATM network.
2007
RBS announces the UK's first public contactless card transaction following a pioneering trial based on wireless technology in 2006.
2007
RBS is the first to launch Emergency Cash across all its ATMs, so customers who have lost their card can still withdraw cash if they need it.

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