Group Structure

We offer our retail and commercial customers a tailored range of products and services across the US.

  1. Overview

    Our divisions

  1. UK Personal
  2. UK Corporate
  3. RBS Insurance
  4. US Retail & Commercial
  5. EMEA Retail & Commercial
  6. Global Banking and Markets (GBM)

    Our functions

  1. Restructuring and Risk
  2. Group Finance
  3. Supporting Functions

Our financial services products and services are distributed through the Citizens and Charter One brands across the US.

In addition:

  • Citizens is engaged in retail and corporate banking activities through its branch network in 13 states in the US and through non-branch offices in other states.
  • Citizens was ranked the tenth-largest commercial banking organisation in the US based on deposits as at 30 September 2008 and is a top tier bank in its New England and Mid Atlantic regional markets.
  • Citizens was ranked the number one Small Business Administration lender in 2007 in five states, including Pennsylvania and Delaware. Nationally it is ranked seventh.

Find out more about our US Retail and Commercial services