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Group Structure

UK Retail covers both the RBS and NatWest retail brands. It is one of the most important customer facing areas and offers a range of banking and financial services to its 15 million personal and private customers via the branch network, telephone and internet.

  1. Overview

    Our divisions

  1. UK Personal
  2. UK Corporate
  3. RBS Insurance
  4. US Retail & Commercial
  5. EMEA Retail & Commercial
  6. Global Banking and Markets (GBM)

    Our functions

  1. Restructuring and Risk
  2. Group Finance
  3. Supporting Functions

UK Retail

  • We offer a full range of financial services to personal, premium and small business (SMEs) customers through RBS and NatWest brands
  • RBS and NatWest together has two of the largest ATM networks in the UK operating through a range of channels including online and fixed and mobile telephony.
  • We are a leading provider of financial services to small businesses, serving a quarter of the UK SME market and helping over 1.1m customers.
  • While we give UK small businesses the support they need through a comprehensive range of tailored products and services, and a network of branch-based business advisers, our Commercial subsidiaries offer specialist help in the areas of vehicle and property leasing, and asset finance.

Find out more about our UK Personal banking services:

UK Wealth

  • Our UK wealth businesses have strong brands and are very well positioned in their markets. We offer banking and investment services to wealthy private and business customers in the UK and around the world - whether at home or on the move. Our services include investment and portfolio management; tax, trust and estate planning; and stockbroking. We also serve offshore corporates and financial institutions.
  • We provide private banking through Coutts&Company - the number 1 private bank
  • Adam & Company is number one in Scotland, with RBS International also number one in the Channel Islands and the Isle of Man.
  • Coutts & Co is number two across the UK.

Find out more about our Wealth Management services: