Group Structure

We have the skills and experience to provide services, support and advice across five main operating divisions and a number of group functions.

  1. Overview

    Our divisions

  1. UK Personal
  2. UK Corporate
  3. RBS Insurance
  4. US Retail & Commercial
  5. EMEA Retail & Commercial
  6. Global Banking and Markets (GBM)

    Our functions

  1. Restructuring and Risk
  2. Group Finance
  3. Supporting Functions

The insurance division is composed of the following brands:

Direct Line and Direct Line for Business

Started in 1985, Direct Line became the first UK insurance company to use the phone as the main channel of providing insurance. The company sells motor, home, travel, pet and life insurance policies directly to customers by phone or online. The company has a history of winning awards that continues today.

Visit Direct Line website

Launched in 2007, Direct Line for Business provides a range of insurance products for the small business sector direct by phone or online. Current products provided include van, tradesman, home business, landlord, shop and pub insurance.

Visit Direct Line for Business website

Churchill

Founded in 1989, Churchill is now one of the UK’s leading providers of general insurance, offering car, home, travel, pet, van and motorbike insurance over the phone or online. Many of the products are award-winning.

Visit Churchill website

Privilege

Launched in 1994, Privilege specialises in competitive car insurance for safe drivers (particularly those with four or more years no-claims discount) offered by phone or online. The company also offers a choice of home insurance products.

Visit Privilege website

Green Flag

Breakdown heroes since 1971, Green Flag provides customers with rapid breakdown cover 24 hours a day, 365 days a year in the UK and mainland Europe, with leading response times.

Visit Green Flag website

NIG

NIG is one of the leading providers of business insurance in the UK. The company sells its policies through insurance brokers.

Visit NIG Website

UKI Partnerships

UKI Partnerships underwrites and administers policies for many financial services organisations and well-known household name companies. It has partnerships with many well-known motor manufacturers.

Tracker

Tracker is the UK's number one supplier of vehicle tracking services. With over a million systems installed to date, our award-winning products ensure our customers have complete peace of mind.

Visit Tracker Website

International

We sell general insurance products in Germany (motor) and Italy (home, motor and motorcycle). We have sold over 1 million policies to date.

Visit Direct Line Germany Website

Visit Direct Line Italy Website