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Our Priorities
Every year we strengthen the extent and rigour of our consultation with our stakeholders. The issues that matter most to them provide the focus and priorities for activities.
Environmental issues pose both risks and opportunities for our business and the world. In 2007, we set up an executive-led Group Environmental Board to oversee all our environmental activity.
Direct environmental impact
We are:
- Investing over £40 million in our property portfolio to improve energy and water efficiency
- Constantly experimenting with new technologies such as solar panels and ground source heat pumps to identify ways of reducing our impact still further
- Continuing to install videoconferencing facilities to provide employees with alternatives to flying
- Actively encouraging cycling and bus travel to work
Engaging employees
In 2007 we launched YourWorld - a dedicated environmental website for our employees. The site features:
- Advice on how to reduce their own environmental impact
- An innovative carbon calculator
- Money saving offers on greener products and services
- Information about what we're doing around environmental issues
Environmental products and services
We committed over $1.5 billion in lending to renewable energy projects in the first half of 2008, equivalent to 10.5% of the global total. No other UK bank is among the top 20 providers of finance for renewable energy
In 2007:
- Over 1 million online customers signed up to receive e-statements rather than paper statements
- Citizens Bank in America launched the GreenSense account, which rewards customers financially for saving paper
- Ulster Bank introduced the Solar Mortgage and a Carbon Offset product
- We developed a number of successful green savings products that invest customers' money in green technology and renewable energy companies
Recognition of our performance
In 2007, we were:
- Upgraded to AAA by the ratings agency Innovest for managing social and environmental risks and opportunities
- Included in the Dow Jones and FTSE4GOOD sustainability indices
- Included among the world's 100 most sustainable companies at the World Economic Forum in Davos for the first time
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ClimateWise
RBS Insurance was a founder signatory of ClimateWise
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FAQs
- Who should I call if we have a general enquiry?
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We want to put you in touch with the right person to help you, so please have a look at the various sections on the Contact Us page.
- What is the registered address of the RBS Group head office?
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The registered address is The Royal Bank of Scotland plc, Registered in Scotland No 90312. Registered Office: 36 St Andrew Square, Edinburgh, United Kingdom, EH2 2YB.
